Hi

Finally it's over!! The last 16 hrs had been no less than a nightmare for me. Last night, as I was wrapping up my day on a positive note with one new theme almost ready to be uploaded, I realized that my site was not available online. Immediately called up the so-called 24x7 customer service of my providers. No response from them which came as a shocker to me, for they had promised me tech support round the clock.

I guess its true promises are made to be broken. Anyway, my sleep was ruined, and the night passed with me tossing on my bed. My day began with me constantly calling up these useless people and finally they did respond to me.

Finally the problem has been resolved, with me constantly pestering them ...somebody explain to them what customer service and tech support is all about! I know it’s not my fault at all but I still regret the inconvenience it has caused to all my visitors. Here's hoping there are no such prolonged outages of the site in the future

Hope you understand
Vikram.